Reassuring second opinion service
A second opinion is a medical consultation with a new doctor after your customer has been given a diagnosis by their treating doctor or specialist. There are several reasons for obtaining a second opinion:
- The treating doctor fails to make a firm diagnosis despite extensive investigations
- Your customer may wish to make sure the correct diagnosis has been made
- The treating doctor provides various treatment options and your customer needs another opinion to decide which option is best for them
- Your customer is not satisfied with the diagnosis or treatment options suggested
Our difference
Our second opinion service is based on a face to face opinion from a UK based doctor whereas the usual offering in the market has been a review of the medical records by an overseas doctor. We believe our approach is more relevant and leads to a greater level of patient reassurance than the alternative.
- Our network of over 5,000 UK based specialists cover all medical conditions including mental illness support
- By providing your customers with either a face to face consultation or via our App, our service will give them reassurance and quality advice, at their fingertips
Valuable solutions to build better customer experiences
- Offer your customers an additional, valuable service for ultimate peace of mind
Testimonial
The following video highlights the value of our second opinion service from the patient perspective.
